Strategy and Business Model Update - Presentation
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© 2026 Doctor Care Anywhere
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Doctor Care Anywhere Group PLC (ASX: DOC) (“Doctor Care Anywhere”,
“DCA” or the “Company”) ARBN: 645 163 873
Strategy and
Business Model
Update
Investor Primer: summary
23 October 2026
© 2026 Doctor Care Anywhere
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What is DCA?
A profitable UK virtual healthcare provider, reset since January 2025
Who pays: private medical insurers, employers and healthcare providers, and, since May 2026, consumers paying direct for weight-
management treatment.
4 services
GP, mental health, physiotherapy and
health assessments, on DCA's own
platform
May 2026
GLP-1 weight management, sold direct to
consumers
CQC
Regulated by the Care Quality Commission,
which rates the service “Requires
Improvement”, unchanged since October
2023. CDIs trade on the ASX as DOC
Strategy and Business Model Update: Section 1.1
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The reset is working
Profit, cash and diversification
Cash at 30 June 2026
£7.7m
Up 60% in a year. Free cash flow £1.5m in H1
FY26, more than doubled
Subscription share, H1 FY26
10.8%
From 7.1% in H1 FY25, driven by the weight-
management business acquired in May 2026
Strategy and Business Model Update:
Sections 1.2, 7A.1, 7A.4A, 7A.5
EBITDA, twelve months to 30 June 2026
£4.9m
FY2025 £4.4m, or £5.3m underlying, from
£0.1m underlying in FY2024
© 2026 Doctor Care Anywhere
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What has changed since January 2025
New leadership has rebuilt the operating model
When What
January 2025 Laura O'Riordan joins as Chief Executive
2025 Mental health practitioners and physiotherapists added; clinical mix moved to 60:40 GP to ACP
May 2026 Weight-management business bought for £0.85m
H1 FY26 Ramsay Health Care UK partnership
October 2026 Lisa Barter appointed permanent Chief Financial Officer
The result: labour cost down 4.9% in H1 FY26 while revenue grew 6.3%.
Strategy and Business Model Update:
Sections 1.3, 6.3, 9.2
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The opportunity
DCA holds about 0.6% of a £6.3bn UK telehealth market
Three routes
Direct to consumer. 2.4 million UK adults use GLP-1 medication; the NHS programme reaches about one in fifteen of those eligible
Employers. Demand for private virtual GP appointments is accelerating (Mercer Marsh Benefits)
Insurers. A large UK insurer added a second virtual GP provider in February 2026
Strategy and Business Model Update: Sections 1.4, 3
UK telehealth market
£6.3bn
DCA's estimate, drawing on Grand View
Research
Segment growth
About 8% a year
DCA's estimate for the employer-funded and
self-pay virtual GP segment
DCA revenue, FY2025
£38.0m
About 0.6% of the market
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Where demand comes from, and who competes
for it
NHS waiting lists create the demand. Other providers compete for it.
Insurer Virtual GP delivery
DCA's largest customer relationship DCA
Bupa Its own group entity
Vitality Livi, with HealthHero added in February 2026
Aviva Square Health
WPA A third party, not named
Four of the five use an outside provider: the market is occupied, not closed. People paying for
weight-management treatment choose between online providers.
Strategy and Business Model Update:
Sections 3.4, 5.3
The demand signal
7.3 million
people on NHS waiting lists. GP access has
improved for two years, but more than four in
ten patients still did not find it easy to reach
their practice by phone in 2026, and self-pay
admissions to private hospitals are at a record
© 2026 Doctor Care Anywhere
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How DCA makes money
Two revenue lines on one clinical platform
Around 93% of FY2025 revenue came from one insurer relationship.
Strategy and Business Model Update:
Sections 4, 7A.2
Utilisation revenue
Paid per consultation, most of it under insurer
agreements. DCA carries no underwriting risk
£18.2m in H1 FY26
Subscription revenue
Paid monthly or annually by employers and by people directly. Includes
weight management
£2.2m in H1 FY26,
10.8% of revenue
© 2026 Doctor Care Anywhere
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How to model DCA
Five lines, every one a figure we report
Line H1 FY26
Consultations 354,900
× Revenue per consultation £51.4
= Utilisation revenue £18.2m
+ Subscription revenue £2.2m
= Revenue £20.4m
× Contribution margin 42.0%, less overheads EBITDA £2.6m
±
Working capital, less purchases of property, plant and
equipment and of intangible assets
Free cash flow £1.5m
Strategy and Business Model Update: Section 7A.1
Free cash flow, as we define it
Net cash from operating activities less purchases
of property, plant and equipment and of intangible
assets, before lease payments and financing flows.
The £1.5m is after paying for the weight-
management business.
Once a year, cross-check
Customer concentration × revenue ≈ utilisation
revenue.
Costs
Cost of sales is mainly clinicians; overheads about
£6.0m in the half; platform development of £1.2m
capitalised, so it sits in free cash flow, not EBITDA.
© 2026 Doctor Care Anywhere
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The model at work: a result
The half year to 30 June 2026, line by line
Line H1 FY25 H1 FY26 What moved it
Consultations 349,900 354,900 Up 1.4%
Utilisation revenue £17.9m £18.2m Volume, at a steady revenue per consultation (£51.5 in FY25, £51.4 in H1 FY26)
Subscription revenue £1.3m £2.2m Weight management: £0.9m in its first 54 days
Revenue £19.2m £20.4m Up 6.3%; the existing business up 1.7%
Contribution margin 41.0% 42.0% Labour hours and mix
EBITDA £2.1m £2.6m Up 27.1%
Free cash flow £0.7m £1.5m More than doubled
Strategy and Business Model Update:
Sections 7A.1, 7A.2, 7A.3, 7A.5, 8.3
© 2026 Doctor Care Anywhere
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The model at work: three more announcements
Each kind of announcement moves a different line
Announcement Line it moves What it showed
A new service: mental health practitioners and
physiotherapists, 2025
Margin first, then volume
Contribution margin 43.5% in FY2025 from 38.3%, both underlying,
attributed to price, clinical mix and efficiency
A new partner: Ramsay Health Care UK, H1
FY26
Names a new channel No revenue or volume yet. Will show in consultations and revenue
An acquisition: weight management, May
2026
Subscription revenue, and
cash
£0.85m price from cash; £0.9m of revenue in 54 days at approximately
breakeven
Strategy and Business Model Update: Section 8.3
A result moves every line. A new service moves margin, then volume. A new partner names a channel.
An acquisition adds one.
© 2026 Doctor Care Anywhere
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How to evaluate DCA
Three numbers, eight levers
Consultations, total revenue, subscription revenue and cash at bank are reported every quarter, and together give subscription share. Customer concentration is reported
once a year.
Strategy and Business Model Update: Sections 8, 8.1
Consultations Revenue Subscription share
1
2
3
4
Insurer volume
Consultations
Insurer price and mix
Revenue per consultation
A second insurer
Revenue; concentration falling, once a year
Employer subscriptions
Subscription share
5
6
7
8
Weight management, direct to consumer
Weight-management revenue; subscription share
The provider channel
Revenue
Clinical mix
Contribution margin
Labour productivity
Contribution margin
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What you can expect from us
The same figures, every quarter
Figure Each quarter Each half year Each full year
Consultations Yes Yes Yes
Revenue Yes Yes Yes
Subscription revenue, including weight management Yes Yes Yes
Cash at period end, and what moved it Yes Yes Yes
Weight-management revenue Yes Yes
Free cash flow Yes Yes
Contribution margin Yes Yes
EBITDA, with underlying alongside where used Yes Yes
Customer concentration Yes
Strategy and Business Model Update: Section 9.5
And every announcement says which
line of the model it moves
A customer or partner: who pays, which
revenue line, paid per consultation or by
subscription
A new service: who pays, and what it does
to the clinical mix
An acquisition: price and funding, the
business's revenue and profitability, the line
it joins
Every announcement: a pointer to the
Strategy and Business Model Update
© 2026 Doctor Care Anywhere
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Where DCA is going
The Company's vision, and what would show it is off course
Five areas of growth, in order: direct to consumer; employer benefits; insurers and corporates; NHS demand, a longer-term route; technology and
clinical AI.
For the vision to hold The figure that would show it is not
Patients keep choosing the service Consultations falling
Revenue broadens Subscription share flat or falling
Weight management grows Weight-management revenue flat or falling
Margin holds Contribution margin falling
The business funds itself Free cash flow turning negative
Strategy and Business Model Update:
Sections 9.1, 9.3, 9.6
“DCA has built a trusted digital clinical infrastructure and distribution at scale, and can use that platform to keep people well,
deliver rapid care, and add new pathways efficiently.”
© 2026 Doctor Care Anywhere
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Who runs it
A new leadership team, with the founder on the board
Role Who Background
Chair John Stier Formerly Group CFO of Northgate Information Solutions and Equiniti
Chief Executive Laura O'Riordan Formerly President of eMed Healthcare UK; joined January 2025
Chief Financial Officer Lisa Barter Formerly CFO of Totally plc for seven years
Founder director David Ravech Co-founder of DCA; co-founder and Chair of Rapid Health
Strategy and Business Model Update:
Sections 1.5, 10
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Three Hard Facts
Set out in full, so progress can be measured against them
Strategy and Business Model Update:
Sections 1.6, 2.3, 4.3, 5.3, 6.6, 6.7, 7A.5, 11.3, 11.3A
The convertible notes
£10.6m
Interest-free, just over half held within that
relationship. Full conversion would be about
38.7% of the enlarged capital
The maturity
31 Dec 2027
The notes convert, are repaid, or a mix of the
two; up to about £10.6m is repaid, against
£7.7m of cash at 30 June 2026
Customer concentration
89%
of H1 FY26 revenue from insurance,
reducing from 93% in FY2025. Around 93%
of FY2025 revenue came from a single
insurer relationship, reported once a year
Net debt at 30 June 2026: about £1.7m with the notes at carrying value, £3.1m at face value
Also set out in full: the CQC rating of “Requires Improvement”, unchanged since October 2023; every insurer-scale virtual GP position occupied, so a new insurer
means displacing an incumbent or being added as a second provider; the weight-management business's short record under DCA ownership
© 2026 Doctor Care Anywhere
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One set, updated every quarter
• The full Strategy and Business Model Update: every lodged input,
sourced, and the complete model.
• The short version: the business and the
model in six pages.
• This presentation.
All three are updated after every quarterly update, half-year and full-year
result, so each announcement can be read against the same
three numbers and the same model.
https://investors.doctorcareanywhere.com/link/PlVARe
Investor and media enquiries
Matthew Pearson, Investor Relations,
investorenquiries@doctorcareanywhere.com
This presentation contains no new financial information. This document is provided for information
only. It is not a prospectus or other offer document, and it is not an offer or invitation to subscribe for
or buy any security in the Company. This document has been authorised for release by the Board of
Doctor Care Anywhere Group PLC.
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