Announcement PDF 30 April 2025 Annual General Meeting – Presentations & Addresses Doctor Care Anywhere Group PLC (ASX:DOC, “Doctor Care Anywhere” or “the Company”) releases the presentations and addresses to be given at its Annual General Meeting (“AGM”) today, Wednesday 30 April 2025 at 17:00 (AEST) / 08.00 (BST). Details of how to attend the AGM have been shared with all shareholders, with instructions provided in our ASX release on 2 April 2025. This ASX announcement has been authorised for release by the Board of Directors. About Doctor Care Anywhere: Doctor Care Anywhere Group PLC is one of the UK’s largest private providers of telehealth services. The Company works with insurers, healthcare providers and corporate customers to connect patients to a range of digitally enabled telehealth services on its proprietary platform. It is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined up, evidence-based pathways. Doctor Care Anywhere Group PLC ARBN 645 163 873 13-15 Bouverie Street, 2nd Floor London EC4Y 8DP AGM 30th April 2025 1 © 2025 Doctor Care Anywhere Important Notice and Disclaimer This presentation is for information purposes only and it is not financial product or investment advice. The presentation is not intended to be comprehensive or provide all information required by investors to make an informed decision on any investment in Doctor Care Anywhere Group PLC, incorporated in England and Wales with company number 08915336 and registered as a foreign company in Australia ARBN 645 163 873 (the "Company"). In preparing this presentation, the Company did not take into account the investment objectives, financial situation or particular needs of any particular reader. Readers should obtain their own investment, legal and tax advice before taking any action on any information dealt with in the presentation. Whilst this presentation is based on information from sources which are considered reliable, no representation or warranty, express or implied, is made or given by or on behalf of the Company, any of its directors, or any other person about the accuracy, completeness or fairness of the information or opinions contained in this presentation. No responsibility or liability is accepted by any of them for that information or those opinions or for any errors, omissions, misstatements (negligent or otherwise) or for any communication written or otherwise, contained or referred to in this presentation. 2 Neither the Company nor any of its directors, officers, employees, advisors, associated persons or subsidiaries are liable for any direct, indirect or consequential loss or damage suffered by any person as a result of relying upon any statement in the presentation or any document supplied with this presentation, or by any future communications in connection with those documents and all of those losses and damages are expressly disclaimed. All amounts are in British pounds (£ or GBP) unless otherwise indicated. A number of figures, amounts, percentages, estimates, calculations of value and fractions in this presentation are subject to the effect of rounding. Accordingly, the actual calculation of these figures may differ from the figures set out in this presentation. Investors should also be aware that certain financial data included in this presentation including EBITDA and measures described as “pro forma”, are "non-IFRS financial information” under ASIC Regulatory Guide 230 (Disclosing non-IFRS financial information). The non-IFRS financial information financial measures do not have a standardised meaning prescribed by Australian International Financial Reporting Standards (AIFRS) and, therefore, may not be comparable to similarly titled measures presented by other companies, nor should they be construed as an alternative to other financial measures determined in accordance with AIFRS. Investors are cautioned, therefore, not to place undue reliance on any non-IFRS financial measures included in this presentation. This presentation may contain forward-looking statements regarding the Company’s intent, belief or current expectations with respect to its business and operations, market conditions, results of operations and financial conditions. Words such as ‘will’, ‘may’, ‘expect’, ‘indicative’, ‘plan’, ‘intend’, ‘seek’, ‘would’, ‘should’, ‘risk’, ‘forecast’ and similar expressions indicate forward-looking statements which reflect the Company’s current views with respect to future events and are subject to change and involve risks, uncertainties and assumptions that could cause actual outcomes to differ materially from the outcomes anticipated. Accordingly, readers should not place undue reliance on forward-looking statements. Any opinions expressed reflect the Company’s position at the date of this presentation and are subject to change. Subject to applicable law, the Company assumes no obligation to update, review or revise any information contained in this presentation, whether as a result of new information, future events or otherwise. Past performance cannot be relied upon as a guide to future performance. References to Doctor Care Anywhere in this presentation are to the Doctor Care Anywhere Group including the Company and all subsidiaries, unless stated otherwise. Doctor Care Anywhere Board & Executive Management Board members Appointed John Stier Chair, independent non-executive director May 2022 (Chair since March 2023) Matthew Addison Non-executive director October 2024 Sam Shah Independent non-executive director January 2025 David Ravech Non-executive director April 2015 Laura O’Riordan Chief Executive Officer January 2025 Seema Sangar Chief Financial Officer March 2024 Andrew Bellingham Chief Product & Digital Officer January 2025 Executive team members Chair’s Address John Stier, Chair 4 © 2025 Doctor Care Anywhere DCA - A year of growth and progress • 2024 - Impressive Financial Improvements • Delivered growth vs 2023 across key financial measures • Met all market financial guidance • A strengthened leadership team • New leadership with decades of experience in healthcare, technology, and operational efficiency • Leadership team brings a proven track record of driving growth, innovation, and margin improvements in complex and highly regulated industries. • 2025 goals • • • • • Strengthen and expand current relationships Sign transformational new business Drive continued material margin expansion Accelerate digital delivery to drive scalable growth Continue to develop innovative clinical pathways 5 Clinician-Led, Product-Driven: Innovating Healthcare Together The NEW leaders that are driving DCA forward Chairman Chief Executive Officer Laura O’Riordan Chief Financial Officer Sangar © 2025Seema Doctor Care Anywhere Chief of Staff Dr Sam Shah Chief Customer Officer Jamie Aspinall Zoe Sullivan Chief Operations Officer Kristien Bateman Non-Executive Director Non-Executive Director Matthew Addison David Ravech John Stier 6 Non-Executive Director Chief Product & Digital Officer Andrew Bellingham Chief Medical Officer Anushka Mehrotra Right Time, Right Strategy – Unlocking Opportunity Laura O’Riordan, Chief Executive Officer 7 © 2025 Doctor Care Anywhere Annual General Meeting 2025 Welcome & agenda  Review of 2024: Key Achievements  Financial Performance Overview  Strategic Priorities for 2025  Growth Opportunities  Closing Remarks 8 © 2025 Doctor Care Anywhere Our winning formula £39.3m 711k Revenue +9% BAU on FY23 Consultations in 2024 24/7 365 Day Operation 9 © 2025 Doctor Care Anywhere +90% 'Excellent' clinical quality 284k 650 3.1m Patient Contacts in 2024 98% Call Answered Employed Staff Eligible lives +75 10 Years 90s NPS Score 73% Returning Patient Market Experience Appointment booking time Financial Highlights 2024 Continued improvement in all financial metrics £39.3m Revenue (A$77.1m) +9% BAU on FY23 58% Underlying gross profit margin up from 46% in FY23 10 © 2025 Doctor Care Anywhere Underlying EBITDA loss reduced to £0.5m (A$1.0m) Down from £5.9m in FY23 42% Underlying contribution margin Up from 28% in FY23 £4.4m (A$8.6m) cash in hand at 31 Dec 2024 Sufficient resources through to profitability Underlying cash generation in H2 2024 First time in Company’s history metric achieved Drive continued growth Double our revenue and generate at least 15% EBITDA in 3 to 5 years Annual revenue (£m)* Underlying EBITDA (£m) 15.0 90 80 10.0 70 5.0 60 50 - 40 (5.0) 30 FY22 FY23 (10.0) 20 10 (15.0) FY22 FY23 FY24 3 to 5 Years (20.0)  Aim to at least double our revenue in next 3 to 5 years  EBITDA margin of at least 15% in same period  *2022-2024 revenue figures based on BAU revenue 11 © 2025 Doctor Care Anywhere FY24 3 to 5 Years Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their users, solve business challenges, improve health outcomes, reduce costs, unlock new service opportunities. Sign transformational new business Gain at least a 10% share of UK’s £682m virtual health market by accelerating conversion from our strong pipeline of opportunities with PMI’s and Corporates and new channels. Drive continued material margin expansion Simultaneously growing our top line while continuing to materially reduce our cost of sales and non operating costs. Accelerate digital delivery to drive scalable growth Using AI navigation tools and systems integration into customer apps to create seamless and smoother patient journeys. 12 Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transformational new business Gain at least a 10% share of UK’s £682m virtual health market by accelerating conversion from our strong pipeline of opportunities with PMI’s and Corporates and new channels. Drive continued material margin expansion Simultaneously growing our top line while continuing to materially reduce our cost of sales and non operating costs Accelerate digital delivery to drive scalable growth Using AI navigation tools and systems integration into customer apps to create seamless and smoother patient journeys 13 Strengthen existing client relationships New proposition development and service expansion will ignite customer and revenue growth Existing client Revenue & Customer Growth £ 3.5 million customers Existing clients 3 million customers Pathway navigation to integrated care pathways across multiple conditions e.g. GLP-1s and Women’s Health Drive user activation and conversion. Expanded digital care pathways supported by technology & expanded clinician skill mix. Core GP offering and scalable platform 2 million customers 2023 14 Existing client © 2025 Doctor Care Anywhere 2024 2025 New services & increased scope 2026 A sustainable business model Lowering our cost to serve and increasing revenue from existing clients will further increase gross margin     3.3m Eligible lives at the end of 2024 Only 1.2m activated lives, leaving 2.1m as further opportunity Average no of consultations per activated life per year of c0.65 Just an additional 5% of activated lives would generate revenue growth of £1.9m Increased Revenue Reduced Cost to serve  Increased skills mix  Reduced appointment times  Increased Gross Margin  Ability to price more 2025 15 2026 2027-29 © 2025 Doctor Care Anywhere competitively and grow top line faster 2025 2026 2027-29 Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transformational new business Gain at least a 10% share of UK’s £682m virtual health market by accelerating conversion from our strong pipeline of opportunities with PMI’s and Corporates and new channels. Drive continued material margin expansion Simultaneously growing our top line while continuing to materially reduce our cost of sales and non operating costs. Accelerate digital delivery to drive scalable growth Using AI navigation tools and systems integration into customer apps to create seamless and smoother patient journeys. 16 © 2025 Doctor Care Anywhere In a pressured market, challenges demand solutions. Our business uniquely turns obstacles into solutions and opportunities Increased NHS Pressure Scalable established digital platform to provide additional capacity Struggling NHS service with average primary care wait of 2 weeks Growing Telehealth Demand £2.7 billion UK telehealth market size with a CAGR of 10-12% Differentiated PMI specific solution Demand for Employer Led Solutions Focused solutions on highest absence rates i.e. MSK & Mental Health 7% annual growth in employer-led health offerings Increased PMI Uptake 7% Growth in PMI across the UK 17 © 2025 Doctor Care Anywhere DCA Solution Suite Primary care digital pathways reducing referrals DCA's Wide Range of Services = Solution to a Market-Wide Health need Enhanced clinical support Digital primary care clinical intervention Total population of 68 million requiring care from a faltering NHS 31.3 million total working population employer’s need to support 3.8 million working population with chronic health conditions needing employer's support Digital led triage & pathway navigation User engagement & activation DCA Solution Suite 18 Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transformational new business Gain at least a 10% share of UK’s £682m virtual health market by accelerating conversion from our strong pipeline of opportunities with PMI’s and Corporates and new channels.. Drive continued material margin expansion Simultaneously growing our top line while continuing to materially reduce our cost of sales and non operating costs Accelerate digital delivery to drive scalable growth Using AI navigation tools and systems integration into customer apps to create seamless and smoother patient journeys 19 Margin expansion 1: Gross Margin 2024 GM 58% Increase skills Mix Currently 60:40 ppt Increase We can further reduce our cost to serve and increase GM % Introduce 10-minute appointments ppt Increase GP: Other Clinicians % Appointments moved to 10 mins* *(using 2024 number as base) Margin expansion 2: Overheads Significant opportunity to reduce non-operating costs 3 to 5 Year Target: Non operating costs to reduce from c43% to 20% of revenue. Improve efficiency and reduce spend by using fewer systems Simplifying the way we do things. Automating processes and reducing manual input Transformation programme completed in Q1 2025, materially reducing run rate spend Procurement Reduce 3rd party spend by leveraging economies of scale 21 Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transformational new business Gain at least a 10% share of UK’s £682m virtual health market by accelerating conversion from our strong pipeline of opportunities with PMI’s and Corporates and new channels.. Drive continued material margin expansion Simultaneously growing our top line while continuing to materially reduce our cost of sales and non operating costs Accelerate digital delivery to drive scalable growth Using AI navigation tools and systems integration into customer apps to create seamless and smoother patient journeys 22 Digital infrastructure to enable business growth Our platform today has the foundations without additional investment Security & Governance  Regulatory Compliance  User verification  Data integrity & availability SAFETY Scalability Interoperability  Cloud Services  Process automation/  Open APIs  Single Sign-On SSO  Client journey Flexibility  Modular care pathways  Configuration/ customisation  White label or integrated solution USER NEEDS AI  Digital Pathway navigation COST integration SPEED Differentiated Digital Care Pathways in Primary Care Delivering scalable, digital-first managed care solutions that improve clinical outcomes & drive cost efficiencies + Clinician Skill mix + GP Virtual Consultation + DCA app/ web + White label app/web Pre 2024 2024 + Extend Clinician Skill mix + Diagnostics/ Health Assessments + Digital care pathways + SSO 2025 + Digital care pathways + Integrated digital care pathways 2026 Clinical Outcomes, Client Value and Differentiation + Smart Pathway Navigation + Asynchronous consultations + AI triage 2027 24 Closing comments 25 © 2025 Doctor Care Anywhere A Business Performing, A Market Undervaluing Proven growth and a sustainable business model. More opportunity to come.  DCA has significant growth opportunity  Efficient, Well-Managed, and Cost-Effective business model  Demonstrated consistent strong year on year financial progress  Our market performance does not reflect our financial performance and future opportunity of this yet! 26 Thank you for your time Strengthen and expand current relationships New invigorated leadership team Sign transformational new business Strong organic growth Drive continued material margin expansion Sustainable margin & profit improvements Accelerate digital delivery to drive scalable growth Innovative product roadmap 27 28 © 2025 Doctor Care Anywhere